Accessing Zoom Reports

Creation date: 9/18/2026 8:31 AM    Updated: 9/18/2026 9:02 AM   cloud recordings recordings reporting zoom

Accessing Zoom Attendance Reports

1. Purpose

This guide outlines the step-by-step process for accessing, generating, and exporting attendance reports for meetings hosted on the Zoom Web Portal.

2. Prerequisites & Permissions

  • Account Type: Requires a Licensed (Paid) Zoom user account (Pro, Business, Enterprise, or Education) or designated admin permissions.

  • Role: You must be the Host of the meeting, or an Account Administrator with reporting permissions.

  • Platform: Attendance reports must be generated via a web browser (Zoom Web Portal); they cannot be accessed through the Zoom Desktop/Mobile app.

  • Timing: Reports are usually available within 30 minutes after a meeting has ended, but may take up to 24 hours for large meetings.

3. Step-by-Step Procedure

Step 1: Sign in to the Zoom Web Portal

  1. Open a web browser and navigate to zoom.us.

    1.  If it directs you to the main page, click Sign In.
    2. Select the SSO option.
      1. Note: The Google, Microsoft, or entering your email will also work, SSO is typically just the easiest sign-in flow on work devices.
    3. If it is not already entered, type "cesa6" in the company domain box. Then select Continue.
    4. If prompted, select your CESA 6 account.

Step 2: Navigate to Reports

  1. In the left navigation sidebar menu, click Reports.

  2. Under the Usage Reports tab, select Meeting and Webinar History.

Step 3: Define the Date Range & Search

  1. Adjust the From and To date fields at the top of the page to include the date of the target meeting.

  2. Click Search to pull up the list of past meetings.


Step 4: Locate the Participants Link

  1. Locate your desired meeting from the list provided.

  2. Scroll horizontally to the right side of the table to find the Participants column.

  3. Click on the blue number representing the total number of participants. This will show total participants activity, including time spent in waiting rooms,

Step 5: Configure Export Settings

In the Meeting Participants pop-up window:

  1. Show Unique Users: Check the box labeled "Show unique users" if you want Zoom to combine multiple entries from participants who re-joined or reconnected during the meeting.

  2. Include Meeting Information: Check "Export with meeting data" if you want header details (Meeting ID, Start/End Time, Topic, Duration) included in the report file.

Step 6: Export the Attendance Report

  1. Click the blue Export button.

  2. The report will automatically download to your device as a .CSV (Comma Separated Values) file.

  3. Open the file using Microsoft Excel, Google Sheets, or any compatible spreadsheet software to review total durations, join/leave timestamps, and attendee emails.

4. Key Data Included in the Report

  • Name (Original Name): Participant display name when joining.

  • User Email: Email address used to sign in (if registration or sign-in was required).

  • Join Time: Exact timestamp the user joined the meeting.

  • Leave Time: Exact timestamp the user exited the meeting.

  • Duration (Minutes): Total time spent in the meeting session.

  • In Waiting Room (if applicable): Time spent before being admitted.

Accessing Zoom Cloud Recordings Reports

1. Purpose

These are the steps required to access, view, and export metrics and analytics for Zoom Cloud Recordings. This includes tracking view counts, download counts, and detailed individual viewer activity.

2. Prerequisites & Permissions

  • Account Type: Requires a Licensed (Paid) Zoom account with Cloud Recording enabled.

  • Role: You must be the Host of the meeting/recording or an Account Administrator with reporting and recording privileges.

  • Platform: Metrics must be accessed via a web browser (Zoom Web Portal).

  • Storage Location: The recording must be stored on the Zoom Cloud. (Local recordings saved directly to a computer hard drive do not generate cloud analytics).

3. Step-by-Step Procedure

Option A: Accessing Analytics for a Specific Recording (Host Method)

Step 1: Sign in to the Zoom Web Portal

  1. Open a web browser and go to  zoom.us.

  2. Click Sign In and authenticate with your account credentials or Single Sign-On (SSO).

Step 2: Navigate to Cloud Recordings

  1. In the left navigation sidebar, click Recordings.

  2. Ensure you are under the Cloud Recordings tab.

  3. Adjust the date range parameters if necessary, then locate the desired meeting recording.

Step 3: Open Recording Analytics

  1. Click the Topic (title) of the meeting to open the recording detail page.

  2. Below the video preview player, click on Recording Analytics (or Analytics).

Step 4: View & Export Recording Metrics

  1. Summary Tab: Review aggregate metrics:

    • Total Views: How many times the recording was streamed online.

    • Total Downloads: How many times the video file was downloaded.

  2. Viewers / Downloaders Detail Tab:

    • Review individual viewer metrics, including Viewer Name, Email (if authentication/registration was required), Date & Time, and total duration watched.

  3. Exporting Data: Click the Export as CSV file button to download a complete spreadsheet report of all viewer activity.

4. Key Metrics Defined

  • Views: Incremented each time a user clicks play on the cloud recording shared link.

  • Downloads: Incremented each time a user clicks the download icon to save the file locally (if downloads are enabled in share settings).

  • Viewer Identifiers: Displays user email addresses if the user was signed into a Zoom account or if registration was enforced prior to viewing. Otherwise, guest viewers appear as anonymous or by input display names.